Employment Type: Full-Time, Office-Based

Castor Home Health Solutions is seeking a friendly, detail-oriented, and organized Administrative Assistant to support our DME operations. This role is ideal for someone who enjoys working directly with patients, assisting walk-ins, and ensuring a smooth, positive experience from intake to delivery.

You will play a key role in keeping our DME operations running efficiently while helping patients receive the equipment they need.

What You’ll Do

• Greet and assist patient walk-ins, providing excellent customer service and product support
• Coordinate and manage the intake process for DME orders, ensuring all documentation and authorizations are complete
• Process orders for medical equipment and supplies accurately and efficiently
• Communicate with patients, caregivers, and providers regarding equipment needs, order status, and delivery timelines
• Answer phones and respond to inquiries in a professional and patient-focused manner
• Assist with insurance verification, prior authorizations, and required documentation
• Coordinate with vendors and suppliers to ensure timely delivery of equipment
• Track orders, shipments, and inventory levels, ensuring availability of supplies
• Assist with scheduling deliveries, equipment fittings, and patient appointments
• Support general office operations and help improve workflow efficiency within the department

What We’re Looking For

• Strong customer service and communication skills (front desk or patient-facing experience preferred)
• Experience in DME, medical office, healthcare administration, or similar setting is a plus
• Highly organized with the ability to multitask and problem-solve in a fast-paced environment
• Comfortable interacting with patients in person, over the phone, and electronically
• Proficiency with Google Suite, Microsoft Office, and/or EHR systems preferred
• Detail-oriented with a proactive, team-oriented mindset

Why Join Castor Home Health Solutions

• Meaningful work, help patients receive essential medical equipment
• Supportive, team-oriented environment
• Hands-on training and growth opportunities
• Competitive pay and benefits

About Us

Castor Home Health Solutions is dedicated to delivering high-quality, compassionate care in the home setting. We pride ourselves on building strong relationships with both our patients and our field staff while maintaining a supportive and collaborative work environment.

Position Overview

We are seeking a motivated Registered Nurse (RN) to join our team as a Care Manager. This leadership role is primarily field-based and focuses on overseeing patient care, supporting and training staff, and ensuring clinical excellence. You will play a key role in maintaining high standards of care while building strong connections with both clients and caregivers. A company vehicle is provided for travel to patient homes.

Key Responsibilities

• Conduct patient admissions and ongoing supervisory visits

• Train, mentor, and support field staff

• Develop and oversee patient care plans and physician orders

• Provide direct patient care as needed

• Ensure compliance with healthcare regulations and company policies

• Build and maintain strong relationships with clients and caregivers

• Collaborate with the Director of Nursing (DON) on clinical and office-related tasks

Qualifications

• Current Registered Nurse (RN) license in Illinois

• Minimum 1 year of experience in home health and pediatrics

• Strong clinical judgment and leadership skills

• Excellent communication and interpersonal abilities

• Knowledge of healthcare regulations and compliance standards

• Ability to work independently and as part of a team

• Valid driver’s license and clean driving record

Why Join Us

• Competitive pay and benefits

• Company-provided vehicle for fieldwork

• Supportive and team-oriented culture

• Opportunities for professional growth and advancement

• The chance to make a meaningful impact in patients’ lives

Apply Today

If you are a compassionate RN ready to step into a leadership role, we encourage you to apply and join a team committed to excellence in home healthcare.

About Us

Castor Home Health Solutions is dedicated to delivering high-quality, compassionate care in the home setting. We pride ourselves on building strong relationships with both our patients and our field staff while maintaining a supportive and collaborative work environment.

Make an Impact Beyond Traditional Care Settings

At Castor Home Health Solutions, we don’t just provide care, we build meaningful, long-term relationships with our patients and families. We are growing and looking for a hands-on Nursing Supervisor to lead private duty cases and support pediatric clinical oversight alongside our Director of Nursing. If you’re an RN who enjoys autonomy, leadership, and building strong patient and staff relationships, this role offers a unique opportunity to step into a high-impact position. A company vehicle is provided for travel to patient homes.

What You’ll Do

• Oversee and manage all private duty nursing clients, ensuring high-quality, consistent care
• Conduct admissions, supervisory visits, and ongoing clinical assessments
• Partner with the DON to support pediatric case oversight and clinical supervision
• Train, mentor, and support field nurses to ensure confidence and competency
• Develop, review, and manage care plans and physician orders
• Step in to provide direct patient care when needed
• Ensure compliance with state regulations, documentation standards, and best practices
• Build strong relationships with patients, families, and caregivers

What Makes This Role Different

Real leadership role – you’ll have ownership over your cases, not just tasks
Field-based flexibility – less time behind a desk, more meaningful patient interaction
Direct impact – see the difference you make in patients’ homes every day
Growth opportunity – work closely with leadership and grow into higher roles

Qualifications

• Current Registered Nurse (RN) license in Illinois

• Minimum 1 year of experience in home health and pediatrics

• Strong clinical judgment and leadership skills

• Excellent communication and interpersonal abilities

• Knowledge of healthcare regulations and compliance standards

• Ability to work independently and as part of a team

• Valid driver’s license and clean driving record

Why Join Us

• Competitive pay and benefits

• Company-provided vehicle for fieldwork

• Supportive and team-oriented culture

• Opportunities for professional growth and advancement

• The chance to make a meaningful impact in patients’ lives

Apply Today

If you are a compassionate RN ready to step into a leadership role, we encourage you to apply and join a team committed to excellence in home healthcare.